Service Levels

Five ways to get files across the finish line

Every level covers Barrett's standard contract-to-close compliance requirements. Ask your recruiter which fits your current volume and how it pairs with your commission plan.

Silver Plan

Full-service coordination for a single-side transaction — buyer or listing — from executed contract through close. This is the standard, most-used service level for agents who want the file fully off their plate.

  • Contract-to-close file management
  • Deadline & timeline tracking
  • Compliance document collection

Gold Plan

An elevated buyer-side service for agents who want closer, more hands-on coordination throughout escrow — more frequent client and lender touchpoints than the Silver level.

  • Everything in the Silver Plan
  • More frequent status touchpoints
  • Buyer-side focused support

Dual Agency

Dedicated coordination when you're representing both sides of a transaction — built to keep disclosures, timelines, and communication clean and well-documented on both sides of the file.

  • Both-side timeline management
  • Disclosure tracking
  • Compliance oversight for dual representation

Upload Only

For agents who handle their own client communication and just need the paperwork uploaded and filed correctly. A lighter-touch option for agents who want to stay hands-on with the file.

  • Document upload & filing
  • Compliance checklist review

Rental Listing

Coordination built specifically for lease transactions — separate from the sale-side plans above, scoped to what a rental file actually needs.

  • Lease document coordination
  • Rental-specific compliance tracking

Office Hours

The TC team is available seven days a week, so files don't stall over a weekend.

Monday – Sunday, 8:00 AM – 6:00 PM

Want the rest of the tech stack too? See Tools & Resources.

Want to see how a file moves through TC?

Ask your recruiter to walk through the hand-off process from contract to close.

Talk to a Recruiter